FAQs
What type of batteries does my mobility product need?
If you have a mobility scooter or powerchair, it is likely that the batteries that we have on our site will be suitable for you. If in doubt, you should check your handbook for details or call the manufacturer. Alternatively, you can consult our Battery Finder for help.
How long should my batteries last for?
Battery life can vary enormously. A battery will have a pre-ordained cycle life but this will be affected by a number of environmental factors such as frequency of use, depth of discharge, length and frequency of charge time and storage temperature. Experience tells us that the average life span is around two years but can be much longer or much shorter.
What is the difference between GEL and AGM?
The two battery types use different technology but generally speaking, gel batteries will perform better and last you longer although they are more expensive than AGM, they tend to represent better value.
Gel Batteries vs. AGM Batteries
Each battery has its advantages and disadvantages, it is therefore important to choose the right battery for your application.
Advantages of Gel batteries:
- Full recovery from deep discharge even when the battery is not recharged immediately
- Ideal for repeat cycling daily use
- Excellent performance over long discharges
- Good tolerance to high temperature applications
- Suitable where mains power is unstable
- Zero stratification due to immobilised electrolyte
- No equalization charge necessary
- Reduced self-discharge
- Limiting design protects the positive plates to greatly improve cycle life
- Thicker plates for reduced grid corrosion and increased cycle life
- Improved charge acceptance due to low internal resistance
- High resistance to water loss with the right charging set up
- Ultra stable polymer separator with glass mat for increased performance
- High resistance to shorting due to superior mechanical strength of the polymer separator
- Increased tolerance to poor charging parameters
- Can be discharged even when full recharge has not been achieved, without loss of battery capacity
Advantages of AGM batteries:
- Lower initial cost when compared to equivalent power gel
- Ideal for starting and stationery applications
- Superior performance for shorter durations/higher current discharges
- Smaller size battery can be used for higher rate discharges
Will my new batteries be easy to fit?
Yes. Generally speaking, it should only take a few minutes to fit your new batteries. You will need some basic tools such as a Phillips screwdriver and a 10mm spanner.
How can I tell if my existing batteries are spent?
Battery failure or degeneration usually manifests itself in poor performance. If your scooter or power chair feels sluggish or you are not getting very much range, it is probably your batteries that are to blame although it is prudent to have this checked as problems can be caused by a variety of technical areas within your product.
Are my mobility batteries the same as car batteries?
No. Mobility batteries are designed to give a slow and consistent discharge. Car batteries are designed to give a more focused burst of power for the starting of an engine for instance.
Are all mobility batteries the same?
No. As you will see on our site, there are many different types and sizes of battery available. If you are unsure what type you need, you should contact your manufacturer for guidance.
How do I best care for my batteries?
Try to keep your batteries clean, particularly the terminals. Make sure the connections to the terminals are tight and un-obstructed. Do not store your batteries in extreme temperatures.
What is the best regime for charging my batteries?
We recommend that you charge your batteries after every trip. Even if you have not been very far it is wise to ensure that your batteries are full before each journey. Don't leave your batteries for long periods without being charged, even if you have not used your scooter. Always give your batteries at least 12 hours each time you charge them.
What guarantee do I get with my new batteries?
Your new batteries are guaranteed for 12 months against manufacturing defect or cell failure. Reasonable wear and tear or degeneration is not covered under the terms of the warranty. Please read the whole of this section for ways to look after your batteries.